Frequently Asked Questions

1. What areas do you service?

We provide mobile tire service in Covington, Newton County, Rockdale County, Conyers, Oxford, Porterdale, and surrounding areas.

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2. Do you come to my home, job, or roadside?

Yes. We service homes, workplaces, parking lots, shopping centers, highways, and roadside locations.

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3. How long does a mobile tire change take?

Most tire changes take 30–45 minutes, depending on tire size and vehicle type.

 

4. Do I need to be present during the service?

You must be on-site unless pre-arranged. We will message or call when finished.

 

5. Can you install tires I purchased online?

Yes. We mount and balance customer-supplied tires from Amazon, Tire Rack, Walmart, etc.

 

6. Do you offer new tires?

Yes. We offer brand-new tires delivered and installed at your location.

 

7. How do I know what tire size I need?

Your tire size is on the sidewall of your current tire or inside your driver’s door.

 

8. Do you fix flat tires?

Yes. We offer flat repairs, plug/patch services, and emergency replacements.

 

9. Do you balance the tires?

Yes. Every installation includes mobile balancing.

 

10. Can you replace TPMS sensors?

Yes. We repair, rebuild, and replace TPMS sensors.

 

11. Do you service commercial vehicles?

Yes. We handle light-duty work trucks, vans, dually pickups, service vehicles, and small fleets.

 

12. Do you offer financing?

Yes. We offer no credit check options, lease-to-own, Affirm, Acima, and more.

 

13. What forms of payment do you accept?

We accept cards, Apple Pay, Google Pay, cash, and online payments.

 

14. How much is the mobile service fee?

Fees vary by location. Contact us with your address for exact pricing.

 

15. Do you work after hours or weekends?

Yes. We offer extended availability depending on scheduling.

 

16. What if my lug nuts are locked or stripped?

We carry tools to remove most locking or damaged lug nuts. Extra fees may apply.

 

17. Can you come to me if my tire blows out on the highway?

Yes, We can replace or repair the tire roadside.

 

18. Do you rotate tires?

Yes. We offer tire rotation at your home or workplace.

 

19. Do you dispose of old tires?

Yes. Tire disposal is available for a small fee.

 

20. Is your business licensed and insured?

Yes. I-Xtract Mobile Tires is fully licensed, insured, and equipped